Q&A : Administrative procedures in education

Do you wish to cancel your registration and request a refund?

Cancellation and Refund for Students in National Diplomas Renouncing Their Registration Before the Start of the Academic Year*
Cancellation requests only apply to the academic year 2024-2025.

They must be submitted to the institution before the start of the academic year, i.e., until September 1, 2024, inclusive.
To request the cancellation and refund of your registration, you must complete the online form.

Note:

• The refund of registration fees for students enrolled in a national diploma at Université Paris Cité renouncing their registration before the start of the academic year* is granted by right, subject to a fee of €23 retained by the institution for administrative processing.
• No paper or email submissions will be accepted.

Cancellations concerning University Diplomas (DU/DIU) are not covered by this procedure.

*According to the vote of the Academic Senate, the academic year 2024-2025 begins on September 2, 2024.
Cancellation and Refund for Students in National Diplomas or DU* Renouncing Their Registration After the Start of the Academic Year
Cancellation requests only apply to the academic year 2024-2025. They must be submitted to the institution before the start of the considered academic year, i.e., until September 1, 2024, inclusive.

To request the cancellation and refund of your registration, you must fill out the online form according to the schedule below:

• First request period: from September 16, 2024, to September 30, 2024.
• Second request period: from January 16, 2025, to January 31, 2025.

The procedure is entirely digital. No paper or email submissions will be accepted.

*This procedure only concerns students enrolled in the following programs: national diploma in initial training, DAEU, DU in initial training listed in the initial training DU list (DU PAREO, DU AGIR PRO, DU FLAVIC, DU European Magisterium in Genetics, DU Physics Magisterium, DU B (Preparation for entry into scientific licenses), DU Training in Humanities, Letters and Social Sciences, IEJ Preparation for CRFPA for students enrolled in initial training).

Note:

• Refund requests for registration fees of users renouncing their registration after the start of the academic year are subject to a decision by the head of the institution based on general criteria defined by the board of directors.
  The Exemption-Cancellation-Refund Commission meets twice a year.
• A fee of €23 will be retained by the institution for administrative processing.

Cancellation requests only apply to the academic year 2024-2025.

Cancellation requests without a refund must be made via the dedicated online platform according to the schedule below:

• First request period: from September 16, 2024, to September 30, 2024.
• Second request period: from January 16, 2025, to January 31, 2025.
• Third request period: from February 1, 2025, to March 31, 2025*.

*Students enrolled in PASS cannot request a cancellation of their registration beyond January 31, 2025 (according to the President’s decree n°2024-IA05/PSG of 01/07/2024 regarding the modalities and dates of cancellation with or without refund, and exemption from registration fees for the academic year 2024-2025).

Exemption requests only apply to the academic year 2024-2025.

Registration fee exemptions are not granted by right and are subject to the decision of the Exemption-Cancellation-Refund Commission, which meets twice a year.

This procedure only concerns students enrolled in the following programs: national diploma in initial training, DAEU, DU in initial training listed in the initial training DU list (DU PAREO, DU AGIR PRO, DU FLAVIC, DU European Magisterium in Genetics, DU Physics Magisterium, DU B (Preparation for entry into scientific licenses), DU Training in Humanities, Letters and Social Sciences, IEJ Preparation for CRFPA for students enrolled in initial training).

Exemption requests for registration fees must be made via the dedicated online platform according to the schedule below:

• First request period: from September 16, 2024, to September 30, 2024.
• Second request period: from January 16, 2025, to January 31, 2025.

The procedure is entirely digital. No paper or email submissions will be accepted.

If you are a CROUS scholarship holder based on social criteria and have paid the registration fees, you can request a refund by following the procedure indicated on this page (available from November).

Requests to pay for course materials not paid during administrative registration are possible on the following dates according to the programs:

• PASS Students: Complete the “special PASS” online form between 22/08/2024 and 25/10/2024.
• Students enrolled in:
  • Medicine Department in DFGSM2, DFGSM3: Complete the online form between 22/08/2024 and 31/01/2025.
  • Department of Fundamental and Biomedical Sciences in Bachelor of Biomedical Sciences: Complete the online form between 22/08/2024 and 31/01/2025.

Have you been admitted to a programme at another institution? To proceed with your enrollment, you need to request the transfer of your records.
Download the transfer form and have it signed by your originating component (forms from other institutions are also accepted).

Were you enrolled in another institution and have been admitted to Université Paris Cité from the academic year 2024-2025 ?
To request the transfer of your records, download the form and have it signed by your former institution and your new component (forms from other institutions are also accepted).

Université Paris Cité allows its students to use their preferred first name during their studies.
This process is open to all students of Université Paris Cité without having to initiate a civil status change with the town hall.
The request can be made at any time of the year but preferably at the beginning of the academic year and does not require explanations or arguments.
The request must be renewed at the beginning of each academic year.
To make your request to use your preferred first name, fill out the online form.

• The modified documents (at a minimum, non-exhaustive list) will be:
• Student ID card
• Enrollment, attendance, and sign-in lists (for those edited via the university’s student management software)
• Student information on My Web File
• University email address
• For elections: electoral list, sign-in list, and candidate lists

For more information on changing your first name, you can consult the dedicated page on service-public.fr.

Université Paris Cité allows students who wish to use their preferred last name (present on the ID card) to use it on certain diplomas and certificates of achievement.
The request can be made at any time of the year but preferably at the beginning of the academic year and does not require explanations or arguments.
To make your request to use your preferred last name, fill out the online form.

Diploma or correction requests must be made by following the procedure indicated on the online platform (form closed from 19/07/204 to 20/08/24).

This online form is intended for graduates who have validated their diploma at Université Paris Cité and who wish to:

• Request the issuance of the original diploma or a duplicate in case of loss, theft, or destruction.
• Request a correction of the diploma (civil status change, error on the diploma, etc.).

Depending on the component where the diploma was obtained, the procedure may be different. This will be indicated when proceeding with this form.
The form does not handle:

• Authentication requests.
• Requests for transcripts, certificates of achievement, which must be made to the component/UFR where you completed the training.

Have you lost or damaged your student card? You can request its renewal.
In case of loss or damage due to misuse, the issuance of a new card will be charged (€13 fee).

Renewal is free in case of:

• Proven theft or malfunction of the card: upon presentation of a police report or proof of malfunction.
• Non-receipt of the card for the academic year 2024-2025 following postal delivery by the university: upon presentation of proof of residence stating the student’s address and a sworn statement attesting to the non-receipt of the card if the address specified during administrative registration matches the proof of residence. If you received your student card in 2023-2024, you must keep it for 2024-2025 (a new card will not be issued). You must stick the 24/25 sticker sent by mail on your card received in 2023-2024.
• Photo error on the card.
• Civil status change (name/first name): the request must be made via the dedicated form accessible in the FAQ for administrative procedures in education.
• Non-receipt of the 2023-2024 card.

Requests for duplicates of the student card are exclusively made via the online form (accessible from October 2023).
The procedure is entirely digital, no paper submissions will be accepted.